Intern Customer Engagement Center Princeton

At Bristol Myers Squibb, employees often ask, "Who are you working for?" That question drives collaboration, accountability, and urgency in our work. Our purpose-driven culture pushes us to discover, develop, and deliver innovative medicines for serious diseases. We offer meaningful work, growth opportunities, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits.

Position Summary

The intern will support strategic and operational initiatives within the BMS Customer Engagement Center (CEC) that improve how accurate, timely, and high-quality medical information is delivered in response to customer needs. The intern will gain experience across process improvement, analytics, technology, and cross-functional projects.

Program Dates: Monday, June 7, 2027 to Friday, August 13, 2027

Key Responsibilities

• Works closely with the CEC team and takes part in strategic discussions for key initiatives to align, understand interdependencies, and execute next steps
• Creates and monitors project plans and timelines, tracking key milestones
• Supports business practices and the successful execution of key initiatives
• Partners with CEC team members on Quality initiatives
• Helps identify improvements that enhance the customer experience
• Explores artificial intelligence (AI) solutions that drive business transformation and improve operational efficiency

Qualifications and Experience

• Currently pursuing a PharmD or Nursing degree, with interest in science and/or pharmaceuticals. Applicants must be enrolled in an accredited university program following completion of the 2027 Summer Internship Program.
  • Class of 2028 and 2029 preferred
  • Students graduating before December 2027 are not eligible
• All candidates must be legally authorized to work in the United States at the time of hire and for the duration of employment. Visa sponsorship, including for student or temporary work authorization programs, is not available for this role.
• Demonstrates initiative and a proactive approach to learning and problem-solving
• Strong written and verbal communication skills, including the ability to present key issues and recommendations clearly to support decision-making
• Proficient in technology
• Time management and prioritization skills, with excellent attention to detail
• Ability to work independently and effectively

We hire for skills and capabilities, not just credentials. If this role excites you but does not perfectly match your resume, we encourage you to apply anyway.

Compensation Overview

Pay for this internship position is set according to local market practices and applicable laws. Pay may be an hourly rate and/or monthly stipend, or another locally compliant structure, and is based on factors such as academic level, relevant experience, skills, and work location.

Interns may be eligible for limited benefits depending on program structure, work location, and local requirements.

This is a temporary, time-bound position for the duration of the internship and does not guarantee continued or permanent employment after the program ends.

How We Work

Roles are structured across four work models: site-essential, site-by-design, field-based, and remote-by-design. The model for this role is based on its core responsibilities. Learn more at careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS supports people with disabilities through a transparent recruitment process, reasonable workplace accommodations, and ongoing support in their roles. Applicants can request an accommodation before accepting a job offer by contacting [email protected]. The complete Equal Employment Opportunity statement is available at careers.bms.com/eeo-accessibility.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, in accordance with applicable laws in your area.

Candidates in Los Angeles County can find additional information at careers.bms.com/california-residents.

Data Protection

BMS will never request payments, financial information, or social security numbers during the application process. Learn more at careers.bms.com/fraud-protection. Data processed for role applications is handled under applicable privacy policies and regulations.