Block cuts more jobs, hitting Cash App and Square teams

What happened

On Wednesday, Block told some staff that their positions were being eliminated, according to an email Business Insider saw. The fintech firm is run by Jack Dorsey. Two people familiar with the matter told the outlet that Cash App was affected. Some Square employees also wrote on social media that they had been let go. Business Insider said the total number of affected employees could not immediately be learned, and Block declined to comment.

The email said the Customer Ops, Risk Ops, and Learning & Content Operations teams would see changes that include fewer roles, altered responsibilities and new reporting lines. Some staff would leave, while others would enter a consultation. The email did not mention AI, Business Insider noted, but it did describe the goal of "using better tools to handle routine tasks" so teams can focus on complex cases and decisions. The email also said people who lose their jobs would get an exit package and transition help, on terms like those given in February.

Block said in February that it would shrink headcount by over 40%, going from more than 10,000 people to just under 6,000. Dorsey said at the time that Block was not struggling financially, and argued that AI and similar tools had reshaped how a business operates. Block later said it expected annualized net cost savings of $800 million to $900 million. The new cuts came days after Block reported third-quarter gross profit up 22% year over year to $3.24 billion, and raised its 2026 gross profit forecast to $12.6 billion. Business Insider said Block's shares were down 4% on the day.

What this means for job seekers

talentdpro does not list jobs from Block, so there is no Block opening count to report here. If you applied to Block or were interviewing there, check directly with your recruiter about the status of your application, since the source reporting does not say whether hiring plans have changed.

The teams named in the email are operations functions: customer support, risk and training content. If you are aiming for a first job in that kind of work, prepare to talk about the tools you have used to handle routine tasks and how you would handle the complex cases that remain. Put one concrete example from a class project, internship or volunteer role on your resume.

It also helps to widen the search beyond one employer. talentdpro currently shows 293 open roles in its Other category across 73 companies, and some of the current listings are internships and analyst positions at companies such as Amgen, United Airlines and Motorola Solutions. Set up alerts, compare job descriptions for the skills they repeat, and apply to several employers at once rather than waiting on a single company.