Legal Assistant

Why USAA?

USAA's mission is to help members reach financial security through competitive products, exceptional service and trusted advice. The company aims to be the first choice for the military community and their families.

Core values of honesty, integrity, loyalty and service guide how employees treat each other and USAA's members. USAA also supports active-duty military spouses, and roles may offer remote or hybrid flexibility for them, subject to policy and business needs.

The Opportunity

USAA is seeking a Legal Assistant for its Irvine, CA staff counsel law office. The Legal Assistant (BI/UM) supports legal work that the supervising attorney reviews and approves, including research, contract administration, document preparation and trial preparation.

The work covers personal injury auto defense, including motor vehicle accident claims, insurance coverage matters, liability disputes, settlements and litigation.

The role is expected to be onsite at the Staff Counsel office (located at 2 Park Plaza) 3 to 4 days per week, with the option to work from home on the remaining days. Relocation assistance is not available.

What you'll do

• Apply foundational knowledge to support the trial investigation process by gathering documents and information for legal assignments.
• Assist with research and prepare reports under supervision.
• Help with administrative tasks such as calendar management to keep deadlines on track, check writing and requests, copying and handling mail.
• Help facilitate the exchange of information between attorneys and outside counsel.
• Communicate with USAA members as needed to obtain or share information.
• Resolve routine issues, collaborate with team members on problem-solving and identify situations that need escalation.
• Help ensure business risks are identified, measured, monitored and controlled in line with risk and compliance policies and procedures.

What you have

• High School Diploma or General Equivalency Diploma.
• Up to 1 year of experience in legal support or related work, with the ability to juggle multiple tasks in a fast-paced, complex business environment.
• Knowledge of Microsoft Office tools.

What sets you apart

• 2+ years as a Legal Secretary or Legal Administrative Support assisting attorneys and Legal Assistants at a personal injury firm or litigation practice, including experience with California court e-filing systems.
• Administrative and clerical experience, such as processing mail, handling subpoena requests and invoices, scheduling depositions and mediations, coordinating case meetings and providing records to experts.
• Strong administrative skills, including preparing and proofreading legal documents, managing correspondence, maintaining case files, obtaining medical records and bills, and acting as a contact for clients, medical providers, insurance carriers and opposing counsel.
• US military experience through military service or as a military spouse or domestic partner.

Compensation and Benefits

The salary range for this position is $43,680 to $76,610. Pay is based on experience and market data and may vary by location. Employees may also be eligible for performance-based pay incentives at the discretion of the USAA Board of Directors.

Benefits include medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, a paid time off program with paid holidays plus 16 paid volunteer hours, wellness programs, and career path planning and continuing education support.

Applications are accepted on an ongoing basis until the position is filled, so candidates are encouraged to apply soon after viewing the posting. USAA is an Equal Opportunity Employer.