AI Foundry Intern, Palo Alto

About Futureforce University Recruiting

The Futureforce University Recruiting program focuses on attracting, retaining and developing talent. Interns and new graduates work on real projects that shape how the business runs, with a chance to make a tangible impact on the company's future. Offices around the world give recruits the chance to collaborate with employees on a global scale. The program also includes job shadowing, mentorship, talent development courses, and more.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Ambition meets action, and tech meets trust. Salesforce is looking for Trailblazers who want to better business and the world through AI, drive innovation, and keep the company's core values at the heart of their work.

What You'll Be Doing and Why It Matters

Salesforce AI Research leads in Enterprise AI, advancing the state of AI while powering enterprise products at global scale. The team moves ideas from research to real-world impact, working with product teams and enterprise customers to turn research into production AI capabilities used by millions of users. Learn more at Salesforce AI Research.

The Incubation team, part of AI Research, connects foundational technology with customer needs. The team meets customers to understand their biggest pain points, links them to emerging technologies from research, and validates those technologies with real users to shape future products. Salesforce is looking for a Summer 2027 intern to help validate and shape what gets built next.

Core Responsibilities and Scope

• Design user research plans to help validate pilots and experiments
• Conduct discovery interviews and synthesize learnings
• Produce reports on user studies and their outcomes
• Make recommendations for pilot direction and future experiments
• Establish standardized research protocols, templates, and assessment frameworks for unified user evaluations
• Work with researchers, engineers, and cross-functional stakeholders to turn research findings into product development recommendations

Internship Details

This is a Summer 2027 internship with a minimum duration of 12 weeks.

Unleash Your Potential

Salesforce offers benefits and resources to help you find balance and be your best, while AI agents help accelerate your impact. Apply to shape the future and redefine what is possible for yourself, for AI, and the world.