Summer 2027 Product Support Engineering Intern

About the Role

The Product Support Engineering Intern (Sustainment & Data) role at Shield AI centers on improving the reliability, availability, and maintainability (R&M) of autonomous defense systems. You will build sustainment tools, analyze logistics data, and create data pipelines that track fleet health.

Required Qualifications

• Current student pursuing a degree in Industrial Engineering, Systems Engineering, Data Science, Aerospace, Mechanical Engineering, or a related STEM field.
• Strong proficiency in Python, SQL, R, or data visualization tools (e.g., Tableau, Power BI).
• Solid understanding of probability, statistics, and engineering economics as applied to reliability and logistics.
• Effective communication skills for turning complex data sets into actionable engineering recommendations.
• Ability to commit to an on-site, 10-week full-time internship program.

Preferred Qualifications

• Prior experience or coursework in reliability engineering, logistics engineering, or predictive maintenance.
• Familiarity with database design, data warehousing, or system architecture concepts.
• Knowledge of aerospace or military sustainment standards (e.g., MIL-HDBK-217, MIL-STD-1629).

Project Scope and Description

• Develop Sustainment Tools: Create, maintain, and optimize tools, dashboards, and data pipelines or systems that track fleet metrics and maintenance data.
• Logistics and R&M Engineering: Assist with Reliability, Availability, and Maintainability (R&M) analyses, including Failure Mode, Effects, and Criticality Analysis (FMECA).
• Data Integration: Clean and analyze telemetry, maintenance logs, and supply chain data using Python, SQL, Palantir Foundry, and similar tools.
• FRACAS Management: Support the Failure Reporting, Analysis, and Corrective Action System (FRACAS) to identify trends in component failures and improve product lifecycle management.
• Cross-Functional Collaboration: Work with software engineering, logistics, and field operations teams to automate data collection and improve technical documentation.

About Shield AI

Shield AI is a venture-backed defense-tech company focused on protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. The company has offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific.

The Summer Internship program offers Fall and Spring graduates hands-on mentorship, a chance to contribute to the company through an internship project, and a possible job offer at the end. Interns can take part in company-sponsored events and explore a new city while working in a high-growth tech company.

Shield AI offers competitive pay and a housing stipend for qualified hires. Interns are responsible for finding their own housing and travel to and from their office location.

Shield AI is an equal opportunity and affirmative action employer. It is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status. Applicants who need accommodation for a disability can ask for it.