Salesforce Consultant

Job Description

Join IBM's Associate Program for university hires and help shape the future. From day one, you'll collaborate with global clients and contribute to projects that address their toughest challenges in digital transformation, cloud strategy, AI adoption, and process redesign. You'll work alongside a diverse, ambitious global cohort.

As an Associate, you'll have access to industry-recognized certifications, digital badges, and at least 40 hours of structured learning each year on IBM's AI-driven learning platform, supported by coaches, mentors, and professional communities. IBM's culture of internal mobility lets you explore new technologies, industries, and career paths as your interests evolve.

About the Team

In this role, you'll join IBM's US Federal team to deliver secure, mission-critical technology solutions for government agencies. You'll work with federal, state, and local clients while developing expertise in government compliance and security standards. This role offers unique career growth in a high-demand sector where your contributions directly impact public services and government missions.

As a Federal Associate Consultant - Salesforce (Rocket Center, WV), you'll assist clients in the selection, implementation, and production support of application packaged solutions, such as SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, or SharePoint, to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value wherever needed.

Responsibilities

• Assist clients in selection, implementation, and support of packages
• Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management
• Run or support workshops, meetings, and stakeholder interviews
• Develop process maps to understand As-Is and To-Be scenarios
• Use IBM's Design Thinking to help solve client's challenges

These positions are anticipated to start between March and August of 2027.

Candidates must have the ability to obtain and maintain a Federal security clearance while in IBM Consulting-Federal.

To give yourself the best opportunity for success, we advise applying only to roles that align with your skills and experience, rather than applying broadly across all entry-level positions. You'll receive a status update email for each application, so be sure to check your IBM Careers account regularly.

Requirements

• Outcome focused, possessing a high level of resilience, with the flexibility and resolve needed to achieve success across a broad range of consultative contexts
• Ability to understand clients' needs and challenges and apply creative and logical approaches to identify solutions
• Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications
• Exceptional quantitative and qualitative analysis skills and ability to derive recommendations informed by data and insights and experience mapping capabilities
• Strong interpersonal skills with ability to collaborate and work effectively in a team environment, able to build direct working relationships across all levels of the IBM and client teams
• Willingness to travel up to 100%