Supplier Account Manager Co-Op in Windsor Locks, CT

Are you looking to build hands-on experience in supply chain operations within the aerospace industry? As a Supply Chain Co-op supporting the Aftermarket division at Collins Aerospace, you will help the repair and overhaul business by managing supplier relationships, improving delivery performance, and keeping supply flowing to customers. You will work with global suppliers, customer account teams, and internal operations partners to resolve delivery problems, drive supplier accountability, and support aftermarket execution.

What You Will Do

• Manage day-to-day supplier interactions for the aftermarket business, acting as a primary contact for delivery, performance, and issue resolution.
• Develop, track, and support supplier recovery plans when on-time delivery, quality, or responsiveness targets are missed.
• Work closely with Customer Account Managers, operations, and planning teams to address service issues and support customer commitments.
• Monitor supplier metrics such as on-time delivery, lead time adherence, and responsiveness, then analyze trends and flag risks to supply continuity.
• Prepare, publish, and present monthly supplier scorecards for performance reviews and continuous improvement discussions.
• Ensure compliance with Aftermarket Product Support Agreements (PSAs), including contractual commitments, communication expectations, and service-level requirements.
• Support suppliers in different time zones with schedule flexibility to keep communication and issue resolution on track.
• Take part in cross-functional meetings to align supply chain priorities with operational and customer needs.
• Identify ways to improve processes, communication flow, and supplier engagement across aftermarket execution.

What You Will Learn

• Practical experience managing supplier performance in a regulated aerospace aftermarket environment.
• How aftermarket supply chains differ from production environments, including urgency-driven demand and customer-focused execution.
• Data analysis and reporting methods used to drive supplier accountability and operational decisions.
• Communication approaches for working with internal stakeholders and global suppliers.
• Exposure to ERP systems (SAP), Lean principles, and structured problem-solving methods.
• How supplier management affects customer satisfaction, delivery performance, and business outcomes.

Qualifications You Must Have

• Pursuing a Bachelor's or Advanced degree in Supply Chain Management, Business, or a related STEM major, and actively enrolled through the completion of the internship/co-op session.
• Experience working with ERP systems, preferably SAP.
• Experience with Lean, Six Sigma, or continuous improvement methodologies.

Qualifications We Prefer

• Experience with supplier management, delivery performance tracking, or vendor coordination.
• Experience with aftermarket, repair and overhaul (MRO), or aerospace industry environments.

Experience may be gained through on-the-job work, research, coursework, or projects.

This role is hybrid, so you will work both onsite and offsite, with the onsite ratio set together with your leader. Candidates may also be asked to attend some interview steps in person. U.S. citizenship is required because only U.S. citizens can access certain necessary systems.