Management Development Program

Program Overview

As a member of the Management Development Program (MDP), you will participate in ten weeks of Core Training and one year of On-the-Job Training (OJT). Core Training includes classroom sessions, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on group project assignments. OJT responsibilities vary by department and are assigned by the department manager. You may also handle additional projects assigned by the department manager or Leadership Development Manager.

Department Description

When our clients need financial services beyond their core wealth management solutions, we have the resources to help. Our Wealth Management team coordinates the delivery of any additional services they need, always keeping the client's convenience in mind. We can also recommend more comprehensive options if the client, their family, or their business requires specialized expertise.

Department Responsibilities

You'll join a small cohort within our Wealth Management division to gain experience as a Wealth Associate. Starting with the team, you'll learn from Wealth Advisors about Wilmington Trust service processes and the products we offer clients. You'll also develop your knowledge of the local market and how it aligns with client needs. Additional responsibilities may include:

• Assist the Wealth Advisor with operational support, including reporting that supports planning and investment needs to ensure client satisfaction.
• Leverage internal and external resources, including fiduciary, planning, investment, and banking partners, as well as external accountants, attorneys, and other professionals, to help resolve client issues and meet client needs.
• Prepare targeted prospecting lists and other sales support to sustain an organized sales strategy. Document the Customer Relationship Management (CRM) system with prospect, sales, client information, and communication. Interact often with internal contacts and resources to achieve goals.
• Develop or assist in developing client meeting materials, under direction, to support business activities. Prepare annual Relationship Reviews to identify opportunities to develop and expand business, and may present at internal committee meetings.
• Attend internal meetings to deepen knowledge of investments, core banking services, and Trust; take notes and highlight critical information for client communication and servicing. As skills build, attend client meetings and take on more responsibilities involving direct client interaction.
• Support activities that lead to the development of external centers of influence and represent the Firm's expertise within the professional community to build a network of external referral partners. Gather data and prepare related materials to support these efforts.
• Complete all data input and reporting needs in a timely and accurate manner to support Wealth Management clients regarding planning, investments, and Trust activities.
• Adhere to applicable compliance and operational risk controls following Company or regulatory standards and policies. Complete investment-related compliance reviews and any other compliance support that arises.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including prompt implementation of internal and external audit points, and any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

How You Can Grow Your Career

After completing your first year with the team, you'll continue your partnership and, with continuous training and support, work towards building your own portfolio of business, eventually becoming a Wealth Advisor Associate. There is also the opportunity to gain certifications and work towards continuing your career in a client-facing role.

Primary Program Responsibilities

• Participate in and complete a one-year long, non-rotational training program while creating and adding value to the assigned department. Receive job-specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from the Department Manager.
• Core Training: Participate in training throughout the one-year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills. Develop a solid understanding of banking functions, processes, and operations.
• Group Projects: Participate in group project assignments, working with a team of peers to build relationships within teams, as well as with project sponsors, internal and external contacts, and senior management. Teams make a presentation to senior management at the conclusion of each project, providing recommendations and potential solutions.
• On-the-Job Training: The fundamental skills taught in core training are combined with on-the-job training based on the incumbent's assignment. Job-specific training teaches departmental policies, procedures, systems, and products. Upon completion of the MDP, all incumbents attain the basic skills necessary to contribute as individual contributors and/or managers in their assigned department.
• Complete tasks in a manner compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points, and any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities

The Management Development Program is a non-rotational, one-year training program for recent college graduates where participants learn about sales, accounting, project management, and leadership skills depending upon their career track. Various methods of training include classroom study, divisional orientations, and teamwork on group projects. These fundamentals are coupled with on-the-job training to allow for immediate application in the area for which the participant has been hired.

Supervisory/Managerial Responsibilities

Not Applicable.