Austin Hiring Systems Support Apprentice

Systems Support Apprentice at IBM

IBM Infrastructure & Technology designs and operates the systems that keep the world running, from high-resiliency mainframes and hybrid cloud platforms to networking, automation and site reliability. Teams focus on the performance, security and scalability that clients and industries rely on every day. Working here means tackling complex challenges with curiosity and collaboration, alongside colleagues around the world.

As a Systems Support Apprentice, you will work with a seasoned group of engineers and mentors to support client systems. You will apply your hardware knowledge while using the latest tools and technologies.

What is an Apprenticeship?

The IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally recognized credential from the DOL.

You will complete required learning hours and on-the-job training that build the skills and competencies needed for the role. You can learn at your own pace, though most apprentices are expected to finish within 12 months. After graduating and receiving your certificate, you will be eligible to apply to available full-time roles at IBM.

Who You Are

An apprenticeship is about learning, and IBM is looking for candidates who are just starting their careers. Past experience with data analysis or working in a team-oriented environment is a strong fit.

• Drive and eagerness to learn
• Ability to work independently in an efficient, organized manner
• Ability to collaborate as part of a team
• Strong verbal communication skills
• Attention to detail
• Strong troubleshooting skills
• Knowledge or experience in at least one of: Operating Systems such as Windows and Linux, general networking and infrastructure fundamentals, or server or storage management

The Experience

Apprentices join a local cohort and start with a few weeks together learning about IBM and the skills they will build. Then you will work with managers and mentors to progress through a personal skills roadmap, applying new knowledge through hands-on work with project teams.

No visa sponsorship is available. No reimbursable relocation is offered.