About Target
Working at Target means helping all families discover the joy of everyday life. Target brings that vision to life through its values and culture. Learn more about Target here.
About the Stores Executive Leadership Internship
This paid, hands-on training program lasts 40 hours per week and gives you a realistic preview of the Executive Team Leader (Assistant Store Manager) role over a defined period. You will work closely with other managers and team members to understand how Target's retail business works and what it takes to succeed in a management role. Most of your time will be spent leading the team, identifying and working toward store priorities, and delivering great guest service.
The program teaches you how to lead within a retail store. You will:
- Learn how to drive guest experience and affect your store's financial, team, and operational performance.
- Work alongside a mentor and learn how they lead their department within the store.
- Have the opportunity to step into leading your mentor's departments, with guidance and support along the way.
- Spend your days learning to lead and motivate a team, drive sales results, merchandise products, and provide an exceptional guest experience.
- Have ongoing development conversations, since your development is a top priority.
- Lead and support daily operations by working with your team members to build culture and help the team reach its goals.
Learn more from past Interns, Mentors, and Managers here.
The internship is designed to give you skills and experience in:
- Guest service fundamentals and building a guest-first team culture across the store
- Guest engagement, problem-solving, and resolution
- Retail business fundamentals
- Planning department workload monthly and quarterly to support business priorities, and managing a team to meet service and sales goals
- Managing hourly team members and team leaders while building business strategies and goals
- Recruiting, selecting, and developing hourly team members and leaders
Day-to-Day Responsibilities
No two days are the same, but a typical day may include:
- Spending time on the sales floor and in the backroom, leading team members and aligning the team on daily priorities
- Working alongside your Executive Team Lead (ETL) mentor and other leaders to understand their roles
- Leading through daily priorities such as stocking shelves, keeping the store safe and inviting, and building displays
- Partnering with leaders on team member performance through coaching, training, and timely feedback
- Addressing team member concerns and removing obstacles to keep operations running smoothly
- Leading and presenting at daily huddles with the peer and leadership team
- Planning daily goals and organizing plans within the building
- Sharing results and priorities with the peer and leadership team
- Working with store leaders each day to set goals and expectations
- Reviewing business reporting and guest insights to troubleshoot and follow up on opportunities
- Delivering an exceptional guest experience by making sure team members are knowledgeable and empowered to make things right for guests
- Offering new ideas and recommending solutions to business or team opportunities
- Learning how to be a Target leader by seeking growth and development opportunities throughout the internship
- Learning Target's expectations of leaders, using them for personal development, and asking questions and seeking feedback
- Taking part in internship training, development opportunities, and events
- Being willing to take strategic risks and accept new assignments
- Upholding ethical conduct, safety, and compliance, and holding others accountable to the same standard
- Working safely at all times, identifying and correcting hazards, and following all safety policies
- Fostering an inclusive, equitable, safe, and secure culture
- Carrying out principal duties and responsibilities of the department
- Building business acumen by understanding all business areas
- Greeting guests while completing daily tasks and helping them with their needs
- Thanking guests for choosing to shop at Target
- Other duties based on business needs
Schedule and Expectations
This role suits you if you enjoy helping others, including guests and fellow team members. You thrive in a fast-moving, physically demanding role where teamwork, flexibility, and creative problem solving matter. You are also open to a flexible schedule with varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times.
Target offers training to help you become an effective store leader. Expectations include:
- Access to all areas of the building to respond to guest or team member issues
- Ability to interpret instructions, reports, and information
- Accurate handling of cash register operations as needed
- Climbing ladders as needed
- Scanning, handling, and moving merchandise safely, including frequently lifting or moving items up to 44 pounds
- Ability to use communication devices and handheld scanners and other technology as directed
- Flexible schedule (including nights, weekends, and holidays) with reliable and prompt attendance
Target will consider qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.
Accommodations
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If you need an accommodation to take part in the application or interview process, contact [email protected]. Requests such as application follow-ups or technical issues are not handled through this channel.