AI Identity Intern (Kirkland)

Who we are

ServiceNow is working to make work life more lifelike and to change how the largest companies in the world do business. Our technology structures and automates the flow of work so that people can get what they need quickly, much as they do in everyday life.

Why work at ServiceNow?

Our former interns describe meaningful work rather than busywork, a supportive environment where people are glad to help, and a team culture that makes a real difference to the company.

Your Team

ServiceNow has a large, highly skilled security team with sites around the world, and it is growing quickly. We are recruiting students in their final year of study to a Security Intern role within Field Security. You will gain real-world experience across several security teams while you finish your degree, and you will learn the ServiceNow platform, one of the fastest growing SaaS services among large enterprises.

What you will do

• Represent SSO in security incidents, tasks, issues, questions and calls related to security and privacy
• Handle customer outreach on security matters and manage escalations
• Support penetration test initiation and follow-up or escalations
• Coordinate and support security-related PRBs
• Work on the End of Life and Patching Program
• Help triage security incidents and tasks by working with security teams and other ServiceNow teams as needed
• Process Acceptable Use Policy violations
• Provide Clone Library support
• Deliver training, support and enablement to Tech Support and SAM teams