Data Center Technician

Job Description

This Catalyst conversion requisition is only for current Ashburn Catalyst Data Center Technicians (who started on August 31, 2026) to be rehired for full-time roles.

Oracle Cloud Infrastructure (OCI) is committed to delivering reliable, scalable, and secure cloud services to customers worldwide. We design, deploy, optimize, and operate Oracle's next-generation infrastructure across a global network of data centers. Infrastructure Operations is looking for motivated people to join the team as full-time Data Center Technicians at the Ashburn, VA data center.

In this role, you will help keep the cloud platform always available, secure, and efficient. You will work alongside experts in software, hardware, networking, security, and logistics to support Oracle's critical data center environments.

Key Responsibilities

Logistics and Operations

• Handle shipping and receiving: inspect goods, accept or reject them, verify shipments, and track all inbound and outbound activity.
• Manage inventory by keeping asset location records accurate and performing cycle counts.
• Safely move and stage equipment, and support hardware installation and removal.
• Coordinate with construction, engineering, and vendors to meet project deliverables.
• Ensure safety and security compliance in all logistics operations.
• Document equipment movements and analyze logistics for process improvements.
• Supervise third-party vendors through escorts during maintenance.

Breakfix

• Diagnose and resolve hardware issues on servers, network devices, and storage systems.
• Replace faulty components such as CPUs, RAM, drives, cards, power supplies, and cables.
• Install and decommission equipment during system upgrades or refreshes.
• Perform routine equipment and system maintenance.
• Monitor for issues and respond quickly to minimize downtime.
• Work with internal engineering teams and vendors to resolve complex issues.
• Manage and update service tickets.
• Follow standard operating and maintenance procedures.
• Keep operational areas clean and secure.

Qualifications

• Completed the 12-week Catalyst Data Center Training Program.
• High school diploma or equivalent required.
• Enthusiasm for technology and a strong desire to start a career in data center operations.
• Willingness to learn new technical skills and follow established processes with precision.
• Ability to collaborate effectively in an inclusive team environment.
• Solid understanding of fundamental mathematical and computational concepts.
• Professional demeanor with strong communication skills.
• Comfortable with a physically demanding, hands-on role rather than desk-based work.
• Able to lift up to 50 lbs, climb ladders, and work in tight spaces as required.
• Able to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
• Must have a personal vehicle for reliable transportation to the Ashburn, VA data center.

Preferred: Basic understanding of computer hardware and networking concepts.