CSCO Spring Co-op Somerset NJ

About the Role

Johnson & Johnson's Innovative Medicine Customer Service and Channel Operations (CSCO) organization is looking for a Co-Op to support its departmental work groups, including Customer Support Services, Reverse Distribution, Revenue Reconciliation, and Systems Operations. The role uses data-driven insights to improve efficiency, lower costs, and improve customer and patient outcomes.

You will work closely with teams across commercial, logistics, and customer service functions, contributing to process improvement, strategic analytics, and project leadership. Co-Ops also get chances to build community through events, trainings, networking, and outreach.

Core Responsibilities

• Find cost-saving opportunities and process improvements using advanced Excel skills, and lead at least one high-impact project using LEAN or Six Sigma methods to improve pharmaceutical processes.
• Manage relationships with targeted customers and/or internal partners to keep operations efficient and customers satisfied. Develop, implement, and monitor supply chain initiatives that improve the end-to-end customer experience.
• Build detailed reports and dashboards for decision-making, including weekly pharmaceutical supply chain reports, ad hoc analytics, and KPI tracking in Excel and visualization tools such as Power BI.
• Work with internal teams on business process improvements and projects tied to strategic objectives for 2026.
• Keep communication flowing by distributing reports, leading meetings, and supporting local team activities as needed.

Work Arrangement

This position follows a hybrid work set-up. A one-time housing stipend is available if needed.

Equal Opportunity

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by law. The company actively seeks qualified protected veterans and individuals with disabilities.

Johnson & Johnson is committed to an interview process that includes applicants' needs. Applicants with a disability who need an accommodation can contact the company through its careers site. Internal employees should contact AskGS.