Poughkeepsie Hiring Infrastructure Lab Technician Apprentice

About the Role

At IBM Infrastructure & Technology, teams design and operate the systems that keep the world running, from high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Clients and industries depend on the performance, security, and scalability these teams deliver every day.

As an Infrastructure Lab Technician Apprentice, you will apply your knowledge using the latest tools and technologies to support IBM processors, storage, and other semiconductor hardware.

You will work closely with experienced engineers, technicians, and mentors in a production and/or development hardware raised floor environment to maintain hardware for the IBM Infrastructure Group. Day-to-day activities will be taught on multiple Infrastructure raised floors. The work is hands-on and physical, with some lifting and dexterity requirements.

You will also learn and follow lab safety procedures for the raised floor environment, along with the hardware life cycle workload applications. You will be trained and must certify through testing in each responsibility. Your hardware life cycle tasks include racking, stacking, and cabling (power and network) new hardware, and un-racking and packing old hardware and cabling.

What is an Apprenticeship?

The IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Graduates receive a nationally recognized credential from the DOL. You will complete required learning hours and on-the-job training, and most apprentices finish within 12 months. After graduating, you can apply to available full-time roles at IBM.

Apprentices join a local cohort, start with a few weeks of onboarding, and then progress through a personal skills roadmap with managers and mentors through hands-on project work.

What You Bring

• Drive and eagerness to learn
• Ability to work independently and in an organized manner
• Ability to work collaboratively as part of a team
• Strong troubleshooting skills
• Some basic knowledge of electrical engineering concepts such as electrical safety, AC/DC basics, wires and cables, and electrical testing equipment
• Willingness to complete the requirements of the apprenticeship program

Some knowledge or experience with physical computer hardware installation or workstation tracking tools is helpful. You must be able to team lift large hardware units and work in a fast-paced, physically demanding environment.

Helpful extras include exposure to technician roles such as Lab, Electronic, or Quality Technician, familiarity with engineering software used in design, testing, and inspection, and a basic understanding of laboratory or workshop safety protocols.

This position is not eligible for visa sponsorship, and relocation assistance is not available.