Technical Program Manager in Austin, TX (Hybrid)

About IBM Software

At IBM Software, we turn client challenges into solutions and build leading AI-powered, cloud-native products that shape the future of business and society. IBMers have room to learn, grow, and make an impact on a global scale. Working in Software means joining a team driven by curiosity and collaboration.

You will work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. IBM Software places you at the center of IBM's product and technology landscape, with the tools and opportunities to advance your career while building software that changes the world.

About the Role

As a Technical Program Manager in the engineering organization, you will play a key role in delivering the engineering vision to build, deliver, and operate highly scalable streaming infrastructure and the surrounding product ecosystem. You will drive complex projects on time, using data and AI-based tooling to inform decisions. These projects span multiple teams, functions, and geographies.

This is a hybrid role, which introduces you to the team's culture and supports faster learning, onboarding, and coaching in our Austin early career engineering hub.

What You Will Do

• Work with stakeholders to drive cross-cutting and critical initiatives for the company.
• Drive process and tooling improvements and make sure projects are delivered on time.
• Proactively identify and resolve roadblocks that affect projects.
• Train and help other leaders improve their program management skills.
• Scale engineering groups in their operations and programs with tooling and process improvements.
• Make technical decisions to keep projects on schedule.
• Work with Engineering, Product, and Security leadership to run projects on a predictable schedule.
• Run cross-functional meetings and drive decisions on schedule changes, bug triage, and delivery to internal and external partners and customers.
• Act as a communications liaison between technical and non-technical colleagues.
• Lead technical design and architecture discussions across cross-functional teams.

What We Are Looking For

• Smart, humble, and empathetic, with a strong sense of teamwork that puts the team's and company's interests first.
• Familiarity with data analysis, AI tooling, SQL, and automation.
• Drive and enthusiasm for the challenges of a fast-paced, innovative software startup environment.
• Exposure to front-end development, including designing, developing, testing, and delivering front-end components of software applications.
• Familiarity with DevOps practices and tools, including contributing to automated CI/CD pipelines.
• Exposure to L3 support engineering, debugging customer-reported problems, and designing, developing, and unit testing code fixes.