2027 Management Development Program

Program Overview

As a member of the Management Development Program (MDP), you will take part in ten weeks of Core Training followed by one year of On-the-Job training (OJT). Core Training includes classroom sessions, observing departmental presentations, engaging with senior management, peer networking, and collaborating on group project assignments. OJT responsibilities vary by department and are assigned by the department manager. Additional projects may be assigned by the department manager or Leadership Development Manager.

Department Description

When clients need financial services beyond their core wealth management solutions, our Wealth Management team coordinates the delivery of any additional services they require, always keeping client convenience in mind. We can also recommend more comprehensive options when the client, their family, or their business needs specialized expertise.

Department Responsibilities

• Service daily transaction needs of wealth clients, including problem resolution, overdrafts, account delinquency, wire transfers, book transfers, and account maintenance, ensuring timely and satisfactory resolution.
• Apply sound, independent judgment and take ownership of operational problems from direct client interactions or the Client Team, resolving routine service issues to exceed client expectations and retain and expand relationships.
• Open and onboard new client relationships by acclimating clients to our systems and confirming they receive all necessary information and materials.
• Build, manage, and maintain strong client relationships through daily interactions with clients, the Wealth Management team, and internal partners, contributing to retention and expansion.
• Provide sales support for market-specific projects such as event coordination, process improvement, and sales initiatives.
• Stay current on products, services, internal policies and procedures, and external developments, including regulations that may affect clients and the Bank.
• Review daily department reports to ensure compliance with operational, security, and audit procedures and a positive client experience, following established procedures when issues are identified.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in line with the Company's Risk Appetite, and escalate risk-related issues to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points and any issues raised by external regulators.
• Complete other related duties as assigned.

How You Can Grow Your Career

After completing your first year with the team, you will continue your partnership and, with ongoing training and support, work towards building your own portfolio of business, eventually becoming a Wealth Client Associate. There are opportunities to gain certifications and continue your career in a client-facing role.

Program Responsibilities

• Participate in and complete a one-year, non-rotational training program while adding value to your assigned department. Receive job-specific training, general banking, communication and leadership training, and personalized coaching and feedback. Performance measures may include objective test scores, peer and sponsor feedback, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal.
• Core Training: Participate in training throughout the year to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills, developing a solid understanding of banking functions, processes, and operations.
• Group Projects: Work with a team of peers on group project assignments, building relationships with team members, project sponsors, internal and external contacts, and senior management. Present recommendations and potential solutions to senior management at the conclusion of each project.
• On-the-Job Training: Combine fundamental skills from core training with on-the-job training based on your assignment. Job-specific training covers departmental policies, procedures, systems, and products. Upon completion, all participants attain basic skills to contribute as individual contributors and/or managers in their assigned department.
• Complete tasks in a manner compliant with applicable laws and regulations and/or that help the Company remain compliant.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in line with the Company's Risk Appetite.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points and any issues raised by external regulators.
• Complete other related duties as assigned.

Scope of Responsibilities

The Management Development Program is a non-rotational, one-year training program for recent college graduates, where participants learn about sales, accounting, project management, and leadership skills depending on their career track. Training methods include classroom study, divisional orientations, and teamwork on group projects, combined with on-the-job training for immediate application in the hired area.

Supervisory/Managerial Responsibilities

Not Applicable.

Education and Experience Required

• Bachelor's Degree candidate at a school where M&T Bank recruits MDPs (or an MBA student with no work experience).
• Outstanding academic credentials (GPA of 3.0 or better).
• Up to 1 year of work experience.
• Outstanding written and verbal communication skills.
• Demonstrated interpersonal skills.
• Demonstrated analytical skills.
• Demonstrated computer skills.
• Demonstrated presentation skills.
• Demonstrated leadership abilities.
• Work/internship experience.
• Work Visa Sponsorship not offered for this role.