Verification & Field Application Engineer

Ciena is the global leader in high-speed connectivity, building the critical infrastructure that powers the AI era. Guided by innovation, integrity, and collaboration, Ciena offers development opportunities, meaningful work, and flexibility to support growth and well-being.

This role focuses on validating Ciena's WaveLogic Optical Modem through test planning, execution, automation, and customer-focused solution validation. You will collaborate with customers, product management, and R&D teams while supporting lab and field activities to ensure high-quality optical networking solutions.

How you will make an impact

• Develop comprehensive test plans to validate customer use-cases and product capabilities.
• Build test environments for execution while considering interactions across product features.
• Perform validation testing activities and document outcomes.
• Report defects and drive follow-up activities with the design team through closure.
• Summarize test metrics and communicate results clearly to stakeholders.
• Work closely with subject matter experts to validate customer-focused solutions, compliance to specifications, and issue resolution.
• Develop and augment automation test cases to improve execution efficiency.

The must haves

• Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or Optical Communications.
• Previous internship, co-op, or applied project experience relevant to the role.
• Knowledge of coherent optical modem concepts and optical networks.
• Experience in a lab environment and with lab test equipment.
• Knowledge of automation languages such as Python and ability to write, execute, and fix automation scripts.
• Strong analytical and problem-solving skills with proficiency in troubleshooting.
• Leadership capabilities and an aptitude for team-oriented development activities.

Nice to haves

• Strong commitment to product excellence and quality, with ability to understand customers' perspective.
• Communication skills, presentation, and public speaking.
• Strong verbal and written communication skills to effectively communicate and collaborate in a multi-site environment.
• Knowledge of software testing methodologies and best practices.
• Understanding of IP and Ethernet networking concepts, including TCP/IP, routing, switching, and VLANs.
• Understanding of CLI, JSON, and SDKs and how to use them to effectively communicate with and configure devices.
• Knowledge of Jenkins CI/CD or other CI/CD platforms is a plus.