Forward Deployed Infrastructure Engineer (New Grad)

About the Role

We are looking for Forward Deployed Infrastructure Engineers to help build, operate, and maintain high-performance, scalable, and reliable services for Palantir platforms, products, and deployments. You will use your creativity to develop novel solutions to evolving challenges and automate processes wherever possible, using the best tools for the job, including industry-leading LLM and AI technology.

As a Forward Deployed Infrastructure Engineer, every day is different. You will develop software and provide high-quality support for systems critical to solving our government's greatest challenges. We believe engineering teams should be responsible for the operations of their services in production, so you will work closely with forward deployed and product teams to participate in sensible, scalable systems design and share responsibility in diagnosing, resolving, and preventing production issues.

Core Responsibilities

• Handle support and operations of Palantir software, including monitoring, alerting, configuration management, and upgrades.
• Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types.
• Debug, improve, and optimize Palantir's services and infrastructure with a focus on long-term reliability and scalability.
• Reduce manual operations and automate workflows, processes, and/or runbooks where possible.
• Provide technical troubleshooting for production issues, ensuring timely resolution and minimal impact. Participate in a support on-call schedule.
• Develop novel solutions in Palantir's Foundry and Apollo platforms to solve infrastructure challenges.

What We Value

• Confidence in troubleshooting complex systems issues independently using observability tools and service logs.
• Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams.
• Comfort with large scale production systems and technologies such as load balancing, monitoring, distributed systems, or configuration management.
• Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go, or similar, and comfort coding or utilizing tooling built in these languages.
• Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.
• Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams.

What We Require

• Strong engineering background, preferably in fields such as Computer Science, Mathematics, Software Engineering, Physics, or Data Science.
• Strong coder with demonstrated proficiency in programming languages such as Java, Go, Python, JavaScript, or similar.
• Active US Security clearance, or eligibility and willingness to obtain one.