Client Associate in Tulsa, OK

The Wealth Management Client Associate, Advisor Development Program (WMCA - ADP) is an entry role in our Advisor Development Program. The destination role is becoming a full-scale Financial Advisor at Merrill. In this role you provide client service support to Financial Advisors (FAs).

Your journey starts with earning your Securities Industry licenses. You will receive dedicated study time for the Securities Industry Essentials (SIE), Series 7, and Series 66 exams. The SIE, Series 7 and Series 66 must be obtained within 120 days (Series 63 and 65 are accepted in place of Series 66 if previously held). After you obtain your licenses, you will be taught the foundational skills needed to be a WMCA - ADP.

You will support multiple FAs with client service. Your responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while tailoring solutions to their specific needs. You will serve as the most frequent point of contact within Merrill for all service needs of their clients and act as a resource for the FAs on the team.

Once you reach key milestones, including proficiency in your current role and completing experiential activities that show your ability to become an advisor, you will move into the next stage of the program as a Financial Advisor trainee. You will complete dedicated training for this role, then continue working in a Merrill office, acquiring, building, and managing client relationships and guiding them with advice and solutions. Completing your performance requirements as a trainee leads to becoming a Merrill Financial Advisor, with support from dedicated programs, tools, and resources throughout your career.

Program Responsibilities

• Developing a book of business to meet and exceed established performance hurdles
• Prioritizing and sourcing prospective clients, using referrals, assessing customer needs, referring customers to internal specialists, and delivering customized solutions
• Recommending investment products and services suited to prospects based on their objectives, resources, time horizon, risk profile, and preferences
• Balancing investment growth, referrals, client follow-up, prospecting, administrative compliance, and personal development on a daily and longer-term basis
• Organizing and managing time, people, and budget to run a productive practice
• Seeking specialists where appropriate to identify planning and investment strategies for a client
• Completing mandated training, assessments, performance goals, and continuing education requirements

Day-to-Day Responsibilities

• Partnering with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on client servicing, risk, investments, and banking products, while receiving guidance and escalating issues as needed
• Providing excellent client service by educating clients on the bank's service and banking offerings
• Ensuring timeliness, accuracy, and completeness in client materials and following up on all client and FA requests
• Helping ensure practices align with the bank's policies and procedures to support operational excellence, protect clients, and manage risk
• Identifying, deepening, and maintaining client relationships by promoting banking offerings and communicating outputs to the FA
• Providing business development, investment solutions, and business management support to multiple FAs

What We Offer

• Career growth: world-class training and onboarding programs at Bank of America
• Coaching: training and one-on-one coaching from the Academy at Bank of America and local leaders invested in your success
• Business knowledge: a consultative approach to systematically identify client needs and solutions
• Comprehensive advice: end-to-end client advice, client reviews and presentations, and strategies for financial goals and life priorities
• Partner collaboration: connect with core banking and investment partners to meet virtually all client financial needs through Bank of America and Merrill

This position is subject to SAFE Act registration requirements. You must register with the federal registry system, pass the required background check, and remain in good standing. Failure to obtain or maintain SAFE Act registration may result in immediate termination.

Shift: 1st shift (United States of America)
Hours Per Week: 37.5