Experience Research Intern

The Opportunity

What helps the people who sell to and host Adobe's customers do their best work? Which tools, technology, and spaces help them build strong customer relationships, and which ones slow them down? As an Experience Research Intern on the Workplace Digital Experiences team, you'll help answer these questions.

Our team designs and runs the technology behind how Adobe works together, from meeting spaces and customer briefing centers to Lab82, our workplace experimentation program. This summer, you'll lead a UX research project with Adobe's sales and customer-facing teams around the world, including international markets, and turn what you learn into clear personas and needs. Your findings will help leaders decide where to invest.

All 2027 Adobe interns will be co-located hybrid, splitting time between their assigned office and home. Interns are based in the office where their manager and/or team is located, where they get the most support for collaboration and the best employee experience. Managers determine how often their teams need to be in the office to meet priorities.

What You'll Do

• Plan and lead a research study, from research questions and recruiting through a final readout with leaders across Technology Services and Sales.
• Conduct interviews, observation sessions, and a survey with sellers, solution consultants, and the teams who host customers.
• Partner with our data analyst to compare what people tell you with usage and service data.
• Build journey maps and personas, then turn them into a ranked list of opportunities, including concepts to test in Lab82.
• Use Qualtrics, Miro, AI tools, and Adobe products to plan, analyze, and share your research.

About Adobe

Adobe empowers everyone to create through platforms and tools that unleash creativity, productivity, and personalized customer experiences. Its offerings include Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio, which help people and businesses turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We are on a mission to hire the very best and build a company culture where all employees can make an impact. Great ideas can come from anywhere in the organization, and the next big idea could be yours.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.

Adobe aims to make its Careers website and recruiting process accessible to all users. If you have a disability or special need that requires accommodation, email [email protected].

AI Use Guidelines for Interviews

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless the interviewer explicitly invites it or it is approved in advance as a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward.