Network Operations Intern

Leidos, a leading defense, intelligence, and technology company, is looking for a motivated Network Operations Intern to join our Digital Modernization Group on the Global Solutions Management – Operations II (GSM-O II) contract at Scott AFB, IL. As part of our team, you'll contribute to the operations, sustainment, and defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN), supporting the Defense Information Systems Agency (DISA).

Why Leidos? Join our Operations and Maintenance team and tackle real-world challenges, contributing directly to the security and reliability of vital communication networks in a fast-paced, dynamic environment. Gain hands-on experience in Network Operations, Network Maintenance, Network Management, and Incident Management.

What You'll Do

Positions focus on various areas of the network operations support functions, including:

• Performing incident management support for the Department of Defense global network
• Creating, updating, and resolving incident tickets utilizing ServiceNow ITSM+
• Monitoring internet access points for events impacting global connectivity
• Providing real-time network monitoring utilizing various network monitoring tools
• Reviewing, updating, and developing documentation and metric collections for contract delivery
• Providing timely situational awareness updates to leadership and customers for all network impacting events
• Providing support for customer questions and issues during all phases of Network Management
• Verifying that service has been restored upon resolution of customer-initiated tickets
• Recording, assessing, tracking, and monitoring incident tickets escalated to specialized teams and engineers

What You'll Bring

• Current enrollment in a degree granting program in a relevant discipline is required for consideration (excludes Cyber Security)
• Familiarization with Microsoft Office, OSI Model, ServiceNow, and SharePoint
• Ability to effectively communicate with customers, vendors, and contract personnel via telephone, electronic mail, instant messaging, and in person
• Experience with technical writing and a working knowledge of networking concepts and topologies
• Ability to obtain a Secret or Top Secret clearance; Secret required to start (selected candidates will be sponsored for required clearance)
• Must be a US Citizen to qualify
• Work must be performed on Scott AFB IL (remote work is not available)
• Must have own transportation to enter Scott AFB IL
• Obtaining a CompTIA Security+ certification (or IAT Level II equivalent) required for subsequent engagement periods and/or full-time employment upon graduation
• Must maintain active student status, with enrollment extending into Fall 2027 and graduation no earlier than Dec 2027

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo, because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30, and moving faster than anyone else dares.