Internship: Health Registration Management

Job Description

The Future Talent Program offers internships lasting up to 12 weeks, including one or more projects. These opportunities in our Research and Development Division provide great development and a chance to see if we are the right company for your long-term goals.

The Health Registration Management (HRM) Intern will work within the HRM Business Process Operations team to support the maintenance and operation of transitioned processes and systems to Veeva Registrations. This role will enable efficient, optimized, and streamlined support for registration management, backed by the recent move to the Veeva RIM Registrations Vault.

The objective of this internship is to help facilitate, under HRM team direction, optimization efforts of the Veeva Registration System, as well as a smooth roll-out of additional Veeva capabilities in accordance with our company's approach to Veeva. This will allow for lifecycle system management processes that align with our collective business and IT goals. These processes involve accuracy and compliance of information management that reflects regulatory reality for our products and allows for product release.

The processes supported include our change control board, functional area collaboration teams, HRM documentation, training and education, HRM website maintenance, and AI-ready resources. This role involves consistent collaboration with the HRM Process Team, HRM Leadership Team (LT), and Subject Matter Experts (SMEs) within various functional areas that utilize the system and collaborate with HRM.

Responsibilities/Deliverables

• Utilization of website design fundamentals and user experience research
• Incorporate streamlined ways of working and aid in roll-out of new or changed processes, including updates to documentation, website, and process diagrams
• Make updates/changes to existing tools/platforms that support processes and align to new or transitioned processes due to the Veeva system implementation
• Review and assess AI capabilities available for SharePoint, including Microsoft 365 Copilot and Knowledge Agent features
• Identify and evaluate opportunities to simplify, automate, or improve HRM business processes and user experience through digital tools, AI, and process optimization
• Develop and test prototypes or proof-of-concept solutions, where appropriate, and provide recommendations for potential implementation
• Ensure solutions align with usability, accessibility, security, and company standards
• Collaborate with team members and stakeholders to gather feedback, validate solutions, and support implementation

Preferred Experience and Skills

• Proficiency in website design and development
• Knowledge of coding languages used in SharePoint websites, such as HTML, CSS, .NET, JavaScript, or C#
• Experience with SharePoint and associated tools
• Familiarity with Microsoft 365 Copilot, AI technologies, automation, or an interest in developing experience in these areas
• Ability to analyze business processes and translate user or business needs into practical digital solutions
• Proficient in MS Office products (Word, Excel, PowerPoint, Teams)
• Excellent written and verbal communication and interpersonal skills, with the ability to collaborate effectively with others
• Ability to work independently to deliver objectives for the team
• Experience with Microsoft Platform Power Automate / Power Apps
• Strong problem solving, debugging, analytical, and critical-thinking skills, including the ability to critically evaluate AI-generated outputs
• Strong attention to detail

Education

Candidates must be college students, preferably with a major in:

• Sciences (Biology, Chemistry, etc.)
• Regulatory/Health Policy
• Information Systems/Computer Science/Human Computer Interaction/Artificial Intelligence
• Related disciplines

Please Note: If you are invited to interview, we prohibit candidates from using AI tools in real time to generate or refine their answers; we want to understand their own experiences and thinking.

Please note: This position may be closed before the posted end date or may remain open longer, at the discretion of the company.

Salary range: The salary range for this role is $39,108 through $111,111.