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Business Program Management Intern

MicrosoftRedmond, WA

  • $56k – $100k / year
  • Internship
  • Full time

Overview

Overview

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential, and excitement for the journey ahead.

As a Business Program Management Intern, you will identify, define, and design opportunities to support and/or develop new programs or improve current programs. You will advocate for and demonstrate the value of the program through clearly defined metrics to gain buy-in from stakeholders, partners, and customers. You will monitor programs to ensure all activities align with program objectives and that program processes are executed efficiently, including change management and program improvement efforts.

At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

  • Assist others in performing program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examining business trends (e.g., customer feedback and expectations) to identify audience size and program scope, stay current, agile, and competitive.
  • Help improve operations of existing programs by applying industry methodology, defining program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues.
  • With oversight from others, contribute to the direction and strategy from leadership regarding business area of expertise to help execute plans that shift current priorities to new organizational initiatives and objectives, and influence others to change behavior accordingly. Learn to define vision and strategy for change, broad and specific impact, and the flow of communication to the organization.
  • Learn how to define and track success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program.
  • Assist others working with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design programs from initiation to delivery.

Qualifications

Required/Minimum Qualifications:

  • Currently pursuing a Bachelor's Degree in Business, Operations, Finance, or a related field.
  • Must have at least one semester/term of school remaining following the completion of the internship.

Skills mentioned

  • Data Analysis
  • Market Research
  • Forecasting
  • Program Management
  • KPI Tracking

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