Associate Consultant

About the Job

The Red Hat Consulting team is looking for an Associate Consultant to join our North America Services team. In this role, you will help deliver solutions that address our clients' business challenges through hands-on technical implementation and enablement of recommended practices. You will act as a passionate promoter of Red Hat's solutions, using your technical expertise and interpersonal skills. We're looking for someone with a balance of solid technical experience, interest in open source technologies, a baseline understanding of business processes, and the ability to solve enterprise-level issues.

We value enthusiasm and growth potential. If you're excited about this role and feel you're a good fit, we encourage you to apply. This position may require regular on-site work with clients across North America, so willingness to travel up to 30-40 weeks per year is required. Applicants must reside within close proximity to a primary airport.

What You Will Do

• Assist in supporting customers in building scalable, well-managed enterprise technology infrastructures that adapt to technological improvements using Red Hat solutions.
• Focus on customer IT Automation and Enterprise Cloud Infrastructure solutions through deep technical hands-on work.
• Continuously learn, grow, and adapt to new skills and technologies.
• Work alongside leading financial services, retail, telecommunication, and institutional customers through virtual and on-site collaboration.

What You Will Bring

• Required Experience:
• Experience delivering a technical implementation as part of a project or team.
• Capability to contribute to technical projects through sustained teamwork and collaboration, ensuring practical solutions.
• Ability to stay well-organized in a fast-paced, ever-changing environment.
• Ability to interact directly with customers across roles and organizations, clearly communicating technical and non-technical concepts.
• Demonstrates ability to adapt quickly to new and unknown situations, from managing deliverables to learning new technologies.

Technical Skills

• Practical experience with at least one coding or scripting language (e.g., Java, Python, C++, YAML, Bash, JavaScript, React).
• Familiarity with backend software development methodologies, frameworks, and principles, such as Agile, Git, and Software Development Life Cycle.
• Interest in diving deep into backend software development, IT automation, cloud infrastructure, CI/CD, DevOps, and Artificial Intelligence.

Nice to Have

• Knowledge of and some experience with at least one Red Hat technology such as Red Hat Enterprise Linux, Red Hat OpenShift, or Red Hat Ansible.
• Prior experience working in a customer-facing role.

Your First Year at Red Hat

After joining, you'll go through an intensive customized training program on Red Hat technologies and consulting solutions. Here's how your skill set will evolve:

At 1 Month

• Gain a baseline understanding of building technical solutions integrated with existing enterprise systems, with technical guidance.
• Learn technologies and consulting skills through enablements designed by Red Hat experts and Red Hat certification.
• Gain exposure and collaboration within Red Hat Services and the larger organization through networking and community events.

Within 3 Months

• Collaborate on successful delivery of customer projects as a technical contributor on a team of consultants.
• Understand how a customer use case becomes a project plan and how requirements align with Red Hat's technologies.
• Continue expanding your knowledge and network through enablement, communities, customers, and meetups.

Within 6 Months

• Successfully implement enterprise solutions in customer environments as part of a delivery team.
• Engage and share lessons learned, best practices, and how-tos with internal and external communities of practice.