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Tech Support Consultant Job – Work from Home | Salary, Eligibility, and Deadline Inside | TalentdPro

Tech Support Consultant Job – Work from Home | Salary, Eligibility, and Deadline Inside

Required Skills:Linux Python SQL

ASAR Digital

Remote (Worldwide)

Published by

Haris Khan

Updated May 27, 2025

Salary Range

$48K - $57K

Experience

1-4 years

Job Type

Experienced

Employment Type

Full Time

Job Description:
ASAR Digital is hiring a Technical Support Consultant to join a fast-paced, data-driven environment that supports critical systems for a global investment fund. This role bridges the gap between L1 and L2 support with occasional L3-level responsibilities. Ideal candidates will have strong debugging and automation skills and be comfortable working across complex infrastructures.

Key Responsibilities:

Technical Support & Troubleshooting

Handle and resolve incoming technical support tickets
Diagnose and debug system issues, data processing interruptions, and integration errors
Perform root cause analysis and work closely with development teams to implement long-term fixes
Assist internal users with prompt and efficient resolutions

Automation & Scripting

Write and maintain Python and Bash scripts for system monitoring and diagnostics
Develop self-service tools to streamline troubleshooting
Optimize existing scripts for performance and efficiency

System Monitoring & Optimization

Monitor and ensure the health of data pipelines developed in C++ and Python
Detect and address performance bottlenecks or instability issues
Help develop new monitoring tools to support early issue detection

Collaboration & Communication

Coordinate with development and infrastructure teams for issue resolution
Communicate technical issues clearly with both technical and non-technical stakeholders
Participate in on-call schedules for incident support

Required Technical Skills
Python, SQL, Linux, Bash, Jira, Kubernetes

Required Qualifications:

Experience with Python for scripting and automation
Strong command of SQL for data analysis and issue resolution
Advanced Bash scripting and Unix/Linux system experience
Knowledge of system performance tools, log analysis, and troubleshooting in Linux environments
Familiarity with basic networking concepts
Hands-on experience with monitoring systems
Exposure to Kubernetes (preferred but not mandatory)
Experience with user support via Slack, email, and ticketing systems

Soft Skills:

Proactive problem-solver with strong analytical thinking
Calm under pressure with excellent communication skills
Team-oriented, adaptable, and self-motivated

ASAR Digital

ASAR Digital is a specialized consulting firm focused on delivering SAP Customer Experience (CX) solutions to enterprises worldwide. Founded in 2010 and headquartered in Naperville, Illinois, ASAR Digital has established itself as a trusted SAP Gold Partner, helping organizations accelerate their digital transformation journeys through expert implementation of SAP Commerce Cloud, SAP Sales Cloud, SAP Service Cloud, and related SAP CX platforms.

The company's mission is to empower businesses to create seamless, personalized customer experiences by leveraging cutting-edge SAP technologies. With a team of approximately 100-200 skilled consultants and technologists, ASAR Digital serves clients across industries such as manufacturing, retail, and distribution. The firm is recognized for its agile project delivery, deep SAP expertise, and a strong reputation for customer satisfaction. In recent news, ASAR Digital has been acknowledged for its rapid deployment packages and innovative approaches to SAP CX, further solidifying its position as a leader in the SAP ecosystem.

Company Details

Industry

Information TechnologyConsultingEnterprise SoftwareSAP Solutions

Connect With Us

Websiteasardigital.com