Boldr is hiring for Support Engineer T3 (TypeScript and NodeJS) | Remote

Boldr

Boldr is seeking a highly motivated Support Engineer T3 to join our growing team. In this role, you will provide top-tier technical support to our customers, resolving complex issues efficiently and ensuring a seamless user experience. Your expertise in TypeScript and NodeJS will be instrumental in troubleshooting, debugging, and collaborating with cross-functional teams to improve our products.
As a Support Engineer, you will act as a problem-solver, identifying trends, escalating critical issues, and continuously improving internal processes. If you are passionate about customer support, data-driven problem-solving, and thrive in a fast-paced environment, we want to hear from you!
Technical Skills:
Salary Range: $90,000 – $124,000 per year
Qualifications & Soft Skills:
Boldr is a global outsourcing and business process solutions company that partners with mission-driven organizations to deliver customer experience, data management, and back-office support. Founded in 2017, Boldr has grown rapidly, employing over 1,000 team members across offices in the Philippines, South Africa, Mexico, and Canada. The company is recognized for its people-first culture, commitment to ethical outsourcing, and focus on creating positive social impact in the communities where it operates.
Boldr's mission is to help companies scale sustainably while empowering its team members through meaningful work and professional development. The company has earned a reputation for transparency, flexibility, and high-quality service delivery, working with clients in technology, e-commerce, and social enterprise sectors. In 2023, Boldr achieved B Corp certification, underscoring its dedication to responsible business practices and community development.
Websiteboldrimpact.com